Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@velqunira.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Velqunira is operated by Guangzhou Jiezheng Department Store (Sole Proprietorship).
Company Name: Guangzhou Jiezheng Department Store (Sole Proprietorship)
Address: Area A403, Room 801, 8th Floor, Building 1, No. 298-1 West Guangshen Avenue, Xintang Town, Zengcheng District, Guangzhou, Guangdong Province, China
Phone: +86 15066601713
Email: support@velqunira.com